Or to compare these cards to the rest of our range of Airpoints credit cards, use our Airpoints credit card comparison table. You can head to the sign-in page and click 'Forgot your password' torequest a password reset. Is it possible to have a joint Airpoints account? Do consider using a password manager to generate and store your passwords. Your Airpoints number if you have an Airpoints related enquiry. Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. I've lost my Airpoints card, or it's been stolen. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. You won't need to fill in all your details again. AirNewZealand lounge passes are not available for purchase. Airpoints Terms and Conditions apply. And there's plenty of more ways he can help. Airpoints enquiries - New Zealand 0800 247 764. To change your account details, please see the FAQ below. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. then. On the ground, you can earn with our hotel and rental car partners. Can I exchange my AirpointsDollars for cash? and he will do his best to retrieve it for you. How do I check my AirpointsDollars balance? * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. Site is running on IP address 185.149.6.94, host name 185.149.6.94 (Bracknell United Kingdom) ping response time 2ms Excellent ping. .content.header-bottom .usp-content { Plus, earn Star Alliance Points on eligible purchases2 with the HSBC Star Alliance Credit Card1 and convert3 your points to AirpointsDollars5. If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. To change your account details, please see the FAQ below. You can often make changes to your booking online. If you've not registered yet, you can register for Airpoints online. AirNewZealand will never ask you for your password on the phone or in an email. Do update your password regularly. Find out more about claiming missing points. For Silver, you'll need to earn 450 Status Points, 900 for Gold, and 1,500 for Elite tier status. Your status will be granted until the first anniversary of your account opening or earlier, if you qualify for a higher status wit h y our selected Frequent Flyer Program by any means. https://ib.airnewzealandcreditcard.co.nz/login. Select 'Your balances' on screen to see your AirpointsDollars and Shairpoints balance (and much more), Your flight was in the last six months if you are an existing Airpoints member, Your flight was eligible to earn AirpointsDollars and Status Points, If it was a business flight, you were a member of Airpoints for Business when you flew. von | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters You can also complete a MEDA form, or find out more about flying with a medical condition. Then you can spend your Airpoints Dollars on flights and OneUp upgrades. More about Koru. If you have not setup your secret questions and answers previously, you will not be able to complete this process. Do update your password regularly. More about spending. 2 Certain purchases and transactions do not earn AirpointsDollars or Status Points, as applicable (see the applicable Credit Card Conditions of Use for full details), including: fees, charges or interest, balance transfers, credit card repayment insurance, tax payments (including local council rates and ACC Levies), gambling chips or gambling transactions (including online gambling), cash withdrawals from your account, money orders, travellers cheques and foreign currencies in cash, business-related purchases made with a Westpac Airpoints credit card other than a Westpac Airpoints Business Mastercard and transactions on any nominated account(s) linked to your Westpac Airpoints credit card. Air New Zealand has apologised after some of its Airpoints members have had their information stolen. When paying for a flight with your Airpoints Dollars, the flight part of your booking needs to be paid in full with Airpoints Dollars. We think our grabaseat deals are so good that there is no need for child or infant discounts. To reset your password, enter your username and email address and click Send. } In the air, you can earn AirpointsDollars on many AirNewZealand and Star Alliance flights. To update your Airpoints or Koru account name, please email us with: To update your date of birth in your Airpoints or Koru account, please email us with: Please also confirm your current address and how you like to be addressed (Mr, Ms, Mrs, or something else). You can continue earning with our Airpoints partners during this time. Some flights with our other airline partners may also earn AirpointsDollars. E2E development and execution of direct marketing strategies . Inflight wellbeing. You can use AirpointsDollars to pay for Koru membership. And if you do manage to grab one of our awesome deals we'll hold your seats* until you complete the booking. If you are travelling domestically (within NZ) and don't have a passport, or if your passport is still in your previous name, you can email us with a copy of your marriage certificate, driver licence or other identification document verifying your new name and date of birth. .content.header-bottom .usp-content { Will my account be locked if I enter an incorrect passcode? and he will do his best to retrieve it for you. It may take a little longer than usual to get back to you. Lending criteria, terms, fees and conditions apply. You must always gift a whole reward. There are a few reasons you might not be getting them. Understanding your online account. Other contact options Flight enquiries - New Zealand 0800 737 000 - Overseas +64 (0)9 357 3000. Accountability for the subscriber base across the owned Customer Loyalty programmes, and execution of strategic Loyalty partnerships. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. For further information, or to apply now, visit Westpac or call 0800 888 111. Existing AirNewZealand Airpoints Credit Card customers can find instructions on how to top up here on our Airpoints top up page. 1 AirpointsDollars will be earned at the rates specified and published by Westpac from time to time on our website at westpac.co.nz/airpoints. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. No, we will only send you grabaseat emails. You may be able to retrospectively claim AirpointsDollars from your activity with AirNewZealand or with one of our partners. You might like to add us to your safe senders list to avoid this happening in the future, If steps 1 - 3 don't resolve the issue you can reset your account by logging in to grabaseat, un-selecting the "send me grabaseat emails" check box then logging out. Dec 2019 - Aug 20209 months. The airline says one of its Star Alliance partners has been impacted by a security data. This should also be the same name that's on your current passport. Be among the first to hear about the latest offers from grabaseat. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. Be spontaneous and act quickly, be flexible with travel dates, number of passengers or the destination. If you want to add a bag to your booking, you can do so here. No. font-size: 0.9375rem; What should I do? Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. Yes, it's possible to top up your Airpoints balance, by purchasing AirpointsDollars. For everyday shopping with our Airpoints partners, select the partner from ourAirpoints Partnerpage and click through to their own Airpoints page. We'll then ask you a challenge question to verify your identity. What can I do? Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme. This may take up to 4 weeks to arrive. color: #000; Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. Watching your AirpointsDollars and Status Points add up is easy with your online account. See the latest travel alerts and helpful FAQs. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. I have recently changed my name, how does this affect my Airpoints membership? Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. You must provide an email address to register for an online Airpoints account. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned AirpointsDollars and Status Points, or to spend your AirpointsDollars. You can now sign up to receive grabaseat email alerts. 3 Status Points are earned on applicable credit cards only. The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. Terms and Conditions Rewards programme points will be awarded on eligible rentals. Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet. HSBC Star Alliance Rewards Terms and Conditions and Star Alliance Rewards Terms and Conditions apply. .content.header-bottom .usp-content > div { No, AirpointsDollars may not be exchanged for cash. The same applies if you are a Koru member. Then you can spend your AirpointsDollars on flights and OneUp upgrades. Earn AirpointsDollars and Status Points with Westpac's range of credit cards. Credit cannot be used to make purchases at the Airpoints Store. I have recently changed my name, how does this affect my Airpoints or Koru membership? $95 spent up to (and including) $15,000 = 1 Airpoints Dollar. We'll send you a daily email with a list of our best deals, improving your chances of grabbing one of our ludicrous deals. @media only screen and (max-width: 479px) { See the Elite Airpoints Dollar upgrade chart. Or simply ask Oscar, our chatbot who can send the link to reset your password to the email address you used to set up your Airpoints membership. Forgotten Password - Air New Zealand Welcome to the Air New Zealand flight booking portal. } Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. Programme Rewards Members earn 2.50 Airpoints Dollars per day's rental, on all qualifying rentals*. https://ib.airnewzealandcreditcard.co.nz/login. If you notice any suspicious activity, report it to us and take steps to protect your Airpoints account and personal information. Airpoints Store Online | Shop Fashion, Beauty, Home & More | Air New Zealand Free delivery NZ wide Shop with Airpoints Flexipay 10,000+ Great rewards Featured Products Mt Difficulty Shop Mt Difficulty Pinot Noir Rose A141.30 Huski Shop Huski Beer Cooler A44.99 Champagne Laurent Perrier Shop Cuvee Rose NV Bamboo Jacket - Limited Edition A253.00 .content.header-bottom .usp-content > div { Visit airnewzealand.co.nz/koru for details. Star Alliance frequent flyer programmes are independent and separate, therefore we cannot transfer your AirpointsDollars, points or miles between them. No. See information on how you can use your credit. To reset your password, submit your username or your email address below. Airpoints number, username, or email address. You can make many changes to your flight details online: All you need is your six character booking reference. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. Pro-tip: For the best Oscar experience,sign in to the website first. It should be considered the best indication of price. If you have your Airpoints number and password. Just ask "What is my credit balance?" If you believe your Airpoints account has been accessed by someone else without your consent, reset your password and verify your contact and profile information immediately. $70 spent = 1 Airpoints Dollar up to a cap of $60,000 3. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. You must be a member of AirNewZealand's Airpoints programme to earn AirpointsDollars. The ANZ Airpoints Visa Platinum card provides a range of travel benefits to you and your immediate family (travelling with you), each time you travel overseas, including up to 90 days cover for: Medical expenses and personal injury Travel delays and missed connections Personal effects and luggage Loss of income. You will need your booking reference and the last name on the booking. If you are new user or forget your password for Eprimo Online Portal, try creating a new account or reset password option. Airpoints rewards cannot be booked online from the US, Canada UK or Europe. Yes they are. If you change your country of residence from Australia, your AirpointsDollars balance will be converted. Learn more about multi-factor authentication. display: flex; Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. See the applicable Credit Card Conditions of Use for full details. Personal information irrespective of whether the account is active or inactive will be handled as per AirNewZealand's Privacy Policy, What to do when you notice suspicious cyber activities, Steps AirNewZealand takes to enhance cyber security, Frequently asked questions about cyber security. If you have forgotten your username, enter your first name, last name and email address and click Send reminder. We'll email this reminder to you, along with your Airpoints number, and a link to sign in. If you've already made a booking, you won't be able to pay for another bag with your AirpointsDollars, but you can pay with a credit card or a POLi payment. Airpoints Dollar tiers and earn rates, as applicable, are subject to change. And there's plenty of more ways he can help. Our really cheap fares sell out quickly and if you miss out we want to let you know the price of the next cheapest fare. .content .usp-content .price-currency { Pre-seasoned and ready to use, Lodge Cast Iron skillets are manufactured under tightly controlled metal chemistry and exacting mold tolerances to deliver a consistent product for even heating and superior cooking performance. Pro-tip: For the best Oscar experience, sign in to the website first. Status Points add up to make you eligible for Silver, Gold or Elite tier status. Download the Grabaseat mobile app through. * Seat hold only available for greenlight deals on flight sectors operated by AirNewZealand. height: 42px; What to do if you travel under a different name As an Airpoints member you'll have an online account that shows your existing AirNewZealand bookings and the total AirpointsDollars you have available to spend. Airpoints Airpoints is Air New Zealand's loyalty programme, and anyone in the world is welcome to join. If you are an Airpoints credit card holder, please also call your issuing financial institution to have the name on that account amended, as the name on your accounts must match for your credit card AirpointsDollars to be added automatically. More about membership tiers. Can I use AirpointsDollars to upgrade my booking? More on managing your account .content.header-bottom { 1 Purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques, cash withdrawals, flights purchased directly from Air NZ using your OneSmart card and . width: 100%; display: -moz-flex; Air New Zealand is expanding its digital travel retail experience with a new Expedia partnership, giving customers streamlined access to Expedia's unrivalled selection of hotels at discounted rates when they book their flight and room together on the airline's website.