Good job leaving me with a stellar first impression, Consumers Energy. This latest outage started at 5:11 PM Wednesday 2/22/23 and has been out ever since. You will then receive an email that helps you regain access. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. September 17, 2022 Now my sons family is in limbo the plan was not to be with me forever but they cannot move onto Stair and help me like they planned I know we all have rules and policies but there are times and circumstances where you have to think outside policy. They sent someone out the dig up the yard and covered it with hay. Trees have caused more than 25 percent of power interruptions. A link has directed you to this review. CN Utility Consulting - Founded in 1999 to provide utility vegetation management (UVM) consulting services to utility companies, regulators and UVM service providers. Therefore, the treatment area is not based on the presence of caterpillars, but rather how heavily the caterpillars are impacting tree health. While traveling west bound on five-mile road in Livonia at 11:45 this morning one of your employees driving a truck with an extra-large flatbed failed to yield at a Michigan turn around and flew right in front of us. Mature height: 70 90 feet. Why should I suffer the loss of my refrigerator's water/ice maker, fan and camera doorbell? I complained about my router, fridge, and air conditioner being fried and their engineer said, "Spend more money on your surge protectors.". Be the first one to find this review helpful. It cost me $350 Hello, Cookie Settings/Do Not Sell My Personal Information. Lights off in empty rooms, devices of all kinds unplugged when not in use, added as well. Hall apologized for the concerns the commissioners raised. If you think you have been blocked in error, contact the owner of this site for assistance. Fan-shaped bright green leaves that turn a stunning yellow in the fall. If they were cutting that much off they shouldve just told us they were going to cut the whole tree down! Tilmann said people develop emotional relationship with their trees, and has had residents come to her after their trees were cut and ended up leaning toward their house. Fast growing. Can we have a little balance here, and a little common sense when it comes to trimming these? she asked. %PDF-1.7 I will go and defend myself to court and I have my property trusted and patented and is my name so if anyone would try to come into my property without my consent or a court order then that person will be violating my rights as well as the constitution rights and as well as the State statues or Codes. DTE Energy Customer Service Phone Number (800) 477-4747, Email, Help Center Utility DTE Energy 197 Customer Service Updated on 09/28/2021 Contact DTE Energy Customer Service Overview Reviews Q&A Contacts Advertisements DTE Energy Phone Numbers and Emails Toll-Free Number: (800) 477-4747 Power Outage or downed power line Call. Skyline Locust: Deep dark green leaves persist late in fall turning to yellow-green. By planting the right trees in the right place, you can have both. Residents are encouraged to scrape egg masses into buckets of soapy water to help control the population. Download Tree Planting Program Order Form, Comparison spreadsheet of available trees. How do I know I can trust these reviews about Consumers Energy? o Sub rule (a): Consumers Energy recommends replacing the phrase "tree trimming" in this sub rule with "line clearing" or "vegetation management" as indicated in previous Company feedback. To review more information related to the regulation of private utilities including gas, electrical, and video/cable or telephone service complaints, please visit the inquiries and complaints link. Very unprofessional. Shortly after, planners will assess your neighborhood and create a trimming plan. Distinct, beautiful tree. We accepted the credit because at this point we had explained the situation and were told we were wrong. Hall said when Consumers works to clear lines, it tries to achieve the minimum clearance needed for the line while minimizing any risk to the trees health. Feb 28 For more information on who owns what when it comes to your electric service check out our company blog: force4michigan.com Mature height: 60 80 feet. Consumer's Energy says Kuras' tree was interfering with a significant power line which is why they cut it. I pay for the Whole Home Care program and my first call was about my electric dryer a few weeks ago. This is only to add JS for CE Form controls. Mayor Kathy Ling suggested Consumers keep in touch with customers, and let them know far in advance that trees will become problematic so they have a few years to plant other trees to make up for the absent space. A legal battle is brewing across Michigan and the nation that pits the public against utilities over trimming trees to assure reliable access to power. This is not me simply trying to get out of service I have used. Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. 4 0 obj I Hope he sees this too, and if he isn't training your new employees yet, he should be! They are a joke. Deep dark green leaves persist late in fall turning to yellow-green. I followed our estimated bill because of the huge increase, with the economy. The contractor provides the city with the expertise of a certified arborist capable of assessing tree conditions and making recommendations to save or remove trees. There were days where the meter did not read and so they were not added to the bill estimator. Michigan Natural Features Inventory , MSU Extension is offering a free virtual training series throughout the month of March for those interested in joining the Vernal Pool Patrol . March 15th - April 14th and July 16th - October 15th These periods are collectively referred to as the "Lessor Risk" period when the risk of transmitting oak wilt is very low. Township Board Resolution Supporting Women ' s History Month:The Township Boardwill discuss a resolution to support Women ' s History Month at their March 7 , 2023 regular meeting . xksfCvLF3-;N*t~DHbC4 :>$vooZ7Up||tZU}1~=*:z\GwU^-G?gog4|9ZFZdA" 8+$Lt0iYC~Wm6+Oag+x#\^=*HeN Trees are the No. This is 8 days after my original call. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. The hundred dollars was supposed to say $800 in a complaint I paid 6090 belford rd Holly Mi.48442 8106918542, 2 companies with bill Good Morning, I repeat: Our Find a Contractor database includes contractors who sell and install insulation, windows and heating and cooling equipment. Further, neither CE nor the Michigan Public Service Commission seem to regulate an alternative gas supplier like Eligo in any way. We value your privacy. Upon contact to Consumers was told by the manager I gave him consent to cut the river birch down (I did not give him consent he got that from the so-called meeting he had with you) Also, was told by Consumers manager the tree service never had a meeting with them discussing my situation regarding the trees. I am on the gold plan. My address still has and will continue to have the stair address. I will cancel my contract come May! Once Eligo's 2 month "get acquainted" period is over, it can rip off customers like me and CE won't do a thing about it. If a tree has fallen onto power lines or branches are touching power lines please call 911 first then immediately call Consumers Energy at 800-477-5050. Fast growing. If the customer is not satisfied with the information received, they should contact the PUCO at 1-800-686-7826. I called another company that specializes in cleaning dryer vents. DTE has about 2.2 million customers across southeast Michigan. Years ago the electricity kept going out, my mother called and talk to a woman In Tampa Fl. In recent years, the spongy moth population has been naturally controlled by disease that attacks the caterpillars. If you see dead or dying caterpillars at the base of a tree, leave them in place. Others plant trees because they know they will no longer be living in the area when the trees become problematic for Consumers. Until I get a call from Consumers Energy indicating who (by name) needs access to my property and why - entry will not be possible. Thanks for your time, sorry to file this here and worry anyone. Consumers also cut a lot of tree branches from the power lines in my back yard and left 3 huge piles of tree branches in the yard. A graceful shape, clean foliage, attractive bark. I never had a bill at that address. Similar to the sidewalk replacement program, target areas within the City are designated for an in depth assessment and subsequent appropriate treatments. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. Consumers Energy is regulated by the Michigan Public Service Commission (MPSC). Employee should be written up and counseled about the danger he imposed. The quality of work she represents is 2nd to none. This happens 6 times a year or more. With tree trimming, customers experience 60 percent fewer outages. 1 0 obj I was only using it for mail. The Mt. Email Address. Your employees who are in the field checking on problem calls need to be able to the tell the customer what the decision on a situation so that they can take appropriate action. Bids are taken by the city in September of each year, while planting takes place generally during the months ofOctober and December. Pruning oaks or harvesting trees from woodlands and forests can similarly cause oak wilt outbreaks for lumbering or line clearing operations if such practices are conducted during periods conducive to OW transmission. The work will be started in the near future and postcards/letters will be mailed to customers who are affected by the work. These surveys inform outreach and treatment strategies. City. The trimming and removal work is part of a $600,000 improvement project to improve. Consumers Energy ripping off its customers by over charging, bad customer service, and transferring over due accounts. We called at 6pm, they cancelled the appointment because we had already had one that day. to 15-25 kWh per day. I hope that CEO or someone other than the lady threading me on the phone call could call or send me a register mail explaining all is going on and how would this matter be fixed .. thank you sincerely ADRIANA FARANSO .. "This increased investment will help to bring the reliability improvements driven by tree trimming to more customers faster," said Lauer, whose DTE subsidiary serves 2.2 million consumers in . P Walker Even with all of the facts presented. One marked to cut down and the other marked to be trimmed. System Improvements Tree Trimming Keeping in mind the second rep said no credits are ever given (she was the one we spoke to right before the supervisor). My entire home smelled of burnt wire and the fire department was called to my home and my neighbors home. I filed a complaint with Consumers Energy (Claim #[protected]) I received a letter from Consumers Energy on July 7, 2022. Because these are energized lines, we highly recommend using a professional tree trimming service to perform the work. The supervisor did not have a helpful attitude during any point during the conversation. They refused to come again until the next morning. My partner stayed home and no one came. Based on high caterpillar feeding activity and defoliation of trees over subsequent years in two outbreak pockets, the City implemented an aerial spray application of Bacillus thuringiensis var. DTE said this would help to accelerate tree trimming work in the hardest-hit communities; trim an additional 3,500 miles;. All rights reserved (About Us). Our Tree Trimming program follows industry standards, and provides a balanced solution between reliable power and healthy trees. Often, residents will plant trees unaware of how tall they will grow. I explained this and they did not care only said payment arrangement I gave them my home addresses for the past 15 + years where you can look at the payment history and the payments come directly from the account I still have. The tree company manager told me he had a meeting with Consumers and gave him permission to cut both trees down (marked to be trimmed). At one point they even did and application to start the service change and it did not go through they also did an application to have a 3rd party pay the bill this was all told to me by a consumers energy agent so again they can see the information that raised enough doubt that yes someone else was living there. Filter your search by location and the type of service you need. Customers should call the tree trimming service or the electric utility prior to the trimming to get information about the work to be done and express their concerns. One Tuesday August 30th, I called in an issue with the tops of 2 trees hanging over the power line that goes from the pole to our home. Most healthy deciduous trees will recover from caterpillar feeding, but significant loss of needles on conifers (e.g. So how are those days billed? 0:00. Progress in each zone is limited to budgeted funds. Have the Statw relief to pay for it until inflation and pandemic is not a threat in our life anymore, Being without power for 3 days due to incompetence of consumers energy. Call your power company and let them look at it and trim it so it is safe to take down. To contact Consumers Energy regarding trimming or removals of trees in private easements or public right-of-way, please visit the contact tree management link or contact a Grand Rapids area forestry planner by calling Consumers Energy at 616-530-4306. Trees allow consumers to save energy, further helping to redu. pines, spruces) may require the attention of an arborist. Tulip-shaped flowers with greenish-yellow petals with a splash of orange at the base. We never had a problem with this tree with the power line. Do I need a permit to remove a tree from my yard? We were not home until 3:00pm of that day and found the HVAC still not working. These cream-colored splotches may show up in wood piles, on houses or the underside of tree branches. Power lines are not insulated; if you touch one you will be severely injured or even killed. I was out there yesterday, April 24th, 2022, and it looks as though a large service truck recently drove over the edge of my mobile home pad and cracked a large section off. Keep in mind other electrical equipment that may be on your property too. Consumers Energy, which supplies electrical power (and also natural gas service) to parts of East Lansing, is a major utility in Michigan, serving a large swath of the Lower Peninsula. The forestry department always tries to promote future growth away from lines, Hall said. The intent of the spray treatment is to offer relief from those trees that have been significantly impacted by multiple years of defoliation. Finally after talking to the rep for sometime and trying to explain we asked for a supervisor. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. This data is used to determine when and if the City should apply treatment to a particular outbreak pocket. It is a Rockville car underseat subwoofer that boasts a fascinating bass sound and offers impeccable performance with the peak power of 400W. I understand even if I cancel Eligo today--which I did--I must pay its outrageous rate of $14.49 per mcf--or maybe even more!--for 2 "billing cycles. Fan-shaped bright green leaves that turn a stunning yellow in the fall. But local weather patterns, climate change, and other factors can cause longer outbreaks. Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape. His truck looked like it was almost on two wheels because he was going so fast. For information regarding the Consumers Energy tree trimming process, FAQ's please visit the the trees and power lines link. In the end she asked us "well what do you want, a credit? The house at 22841 stair drive is an inherited property I am going through the mortgage lender with getting everything turned over into my name. Field work is completed by line clearance-qualified contractors under the supervision of Consumers Energys foresters, and all work is inspected by the department after completion. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Small debris, such as leaves and small limbs, will be cleaned and removed. The transmitter box caught fire and fried several appliances. The MPSC can also be reached at 800-292-9555. In their letter they recommend that I turn my claim over to my insurance carrier. The bill came for the next cycle at 65% higher than the bill estimator. I never received a paper statement, text, email, or call about a final bill. See reviews below to learn more or submit your own review. My sister n law offered to do a statement saying her and my brother was living in the home they would not take that. $25 is an insult and many dont even know there eligible. Following the presentation, Commissioner Jon Joslin raised some concerns about residents in the area getting the proper amount of notification. 1 cause of interruption, Hall explained. Attractive shape and interesting reddish bark with white markings provide year round interest. Mature height 15 30 feet. Otherwise, please report any large concentrations of spongy moth to the City. In many cases, spongy moth populations naturally decline in 1-3 years of an infestations peak due to disease naturally present in the ecosystem. Someone needs to explain to me how my kilowatt usage can double and triple over last year. She deserves a raise. your browser. Wood Chippers Carlton Professional Tree Equipment. It's a busy world full of busy people like me. I own property at 496 44th St., Allegan, MI. In this instance, our planners will make every effort to contact you to discuss the removal. To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. With gas being 5.49$ here where we are I am unable to keep a generator running for this amount of time. I do not wish to contact a lawyer, but I will if necessary. My account number is [protected] I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. They brought a big machine in my yard and tore up the grass in the process of the tree removal. Medium growth rate. Now we lost power this past weekend for 3 days. 2023 Tree Maintenance Program-Pruning Cycle Progress Map. First Name. Vice Mayor Sharon Tilmann voiced her concern about the amount of tree Consumers removes when they clear lines. About a month and a half to two months ago someone came by to talk to us about cutting a couple branches off our tree for the line going through our yard. Unsubscribe easily. This means the easement is permanent, and if the property is sold, the easement is still a part of the property. I need to be able to have my sons family move into this extremely vacant house that can easily be confirmed with a home visit by consumers energy. Had power back 1 day and now we are without again. Details on how trees on your property will be trimmed will be provided in the door hanger left at your home. At the citys June 10 meeting, Jon Hall gave a PowerPoint presentation and answered questions about why and how Consumers makes decisions to cut trees from around power lines. For more information on spongy moth and control options, click, The city has been monitoring the existence of Spongy Moth within the southwest part of the city throughout 2022 and its contractor has recommended against aerial spraying, inventory of all trees along city streets and in parks and natural areas, MSU-Extension Spongy Moth Outbreak Update 8/22/2019, Spongy Moth Management Consultant Memo 2021, Spongy Moth Mitigation Options for Residents, 2021 Notice to Residents Directly Impacted, 2021 Notice to Residents Directly Impacted #2, Spongy Moth Notice of Treatment Spring 2019. The HVAC worked fine after the inspection. Cut them in a horrific manner. Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information 1 ADVERTISIMENT If anyone isn't doing everything in their power to speed along this process of the community functioning properly, then something is seriously wrong with them. Location of Property (nearest cross roads) and brief description of inquiry: Instead of closing out her account because my drivers license at that address they simply switched the $2700 bill to me. I cannot continue to maintain both houses so now while it is just energy service to you without my son moving over there and starting to pay the mortgage I am now going to be in jeopardy of losing the family home when you try and speak to a supervisor you get no where I have had 2 conversations with Ms. Cotton and nothing else now today they are saying it is another supervisor who as o f yet has not called me back. Last Name. Temperatures dropped into the 30s that night and my kids had to sleep in their winter coats with every blanket in the house. Neighbors have reported spongy moth in several locations around East Grand Rapids. Why should I have to file a claim through my insurance company, pay a deductible and raise my insurance rates? Who is responsible for trees located between the sidewalk and the street (public right of way)? Forms a dense, oval habit and produces masses of spring flowers that open light pink and turn white; produces purplish-black fruit which the birds love; dramatic fall color of orange, red and yellow. increased on or after 05/28/2020, going from an average of 3-7 kWh per day. This trimming is considered normal maintenance and reduces outages in high winds. This is Trinidad Alair of 1769 Lakewood Drive in Troy Michigan. The property owner usually is compensated for this easement, and it runs with the property. Why am I being inconvenienced as a paying customer? Desired outcome: Nelson's Tree Service is the company that they used. P/S; Would like to see a contract signed and also all rights with it that a customer have as well as anything that was signed with my lower case name .. as well as any permission and all.. Then charge a service few every month which is more than the energy we lose. The Arbor Day site states they mature at 50 feet to 75 feet. My son and his family moved out of their apartment moved in with me on Prescot and began working on Stair Dri so that they could move over there and take some of this burden off of me. Submit a complaint and get your issue resolved. After much testing and investigation, it was determined that our HVAC Circuit Board had been shorted out during the Consumers Power upgrade process. Moreover, spray treatments may not always be appropriate as the pesticides used can impact all Lepidoptera insects, which includes moths and butterflies. Orders are taken throughout the year, with October 1 being the deadline for placing an order. I evacuated the property until Consumers came out the next day. There is currently no mobile home on the property, but we are in the process of finding and placing one there. This morning I called in again and was told the original call was marked as completed. California regulators recently imposed a $75 to $150 one-time connection charge for solar customers, as well as other new policies and fees that will cut into the savings of California homeowners. I'm a low income individual and beginning of January 2023 consumer energy transferred an old bill from a previous family in my home to MY bill, ie, different account number and social security number from the previous Tennant. Com So BIG thank you to him! I am very frustrated that I have watched as everywhere else was put ahead of us and everywhere else is with power again with us being one of the first areas to lose it. To whom it might concern; as of July 2nd, 2022 I am writing this email as a complaint for harassment , threats I have on my voicemail for non payment and I have contact consumers many times over 2020, 2021 , and now 2022 for the State relief program and because for hardship President / Governor have passed the order that no company should be harrassing or threading customers when they going thru hardship for non payment neither shutting service off and as well as helping them to resolve the problem and enroll then into the State relief that was passed .. now I have had a called from a lady from consumers energy harrassing me and trying to force a recording when I never allowed it and I said that I do not want anyone cutting my consumers gas in my property located in 1510 Leon rd walled Lake Michigan 48390 and nor I give any consent to take anything unless a court order says to pay when there is the State relief that should be for all the people.. Now the lady that had contact me have hanged up and said things never said and she said that she will record my conversation when I never allowed it .. Learn all about energy savings as you move through a virtual home. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. Produces a few pods infrequently. However, later in the summer, spongy moths will be laying new egg masses. For comparison,. Mature height: 60-70 feet. 25-year-old trees destroyed because they said they had to follow Duke Energy's rules. Your planner will leave his or her contact information to answer any questions you may have regarding the work planned for your property. After flowers fade, the tree produces seed capsules that attract songbirds. My neighbors were without power for two days each time they worked on the power lines. I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. This is unacceptable and unfair. Two-thirds of the time our customers spend without power is due to trees. He cut down the river birch marked to be trimmed and just trimmed the other tree (elm tree) thats still standing after 4.5 years. I shouldn't have to explain why being forced to repeatedly strain my ears, listen to my options described to me in vague, unhelpful ways, then push random buttons in the hope that it might take me further down this rabbit hole is completely unacceptable. 5/5stars . Im on SNAP and have health problems. This complaint was posted by a verified customer. His license plate number is AF07172. One would think common sense would dictate maybe a red or yellow ribbon on such trees or even yellow paint. Mature height: 15-25 feet. (800) 947-5000 Customer service is now available at your fingertips. I also apparently was supposed to have received a door tag stating my tree would be cut which I did not receive. Email: [protected]@gmail.com Autumn Brilliance Juneberry: Forms a dense, oval habit and produces masses of spring flowers that open light pink and turn white; produces purplish-black fruit which the birds love; dramatic fall color of orange, red and yellow. You can protect against costly tree clean up and trimming expenses for only $9.99 a month by enrolling inTreeGuard Assurance. : Tiny yellow, fragrant flowers appear in early summer and small, heart-shaped green leaves which turn yellow in fall. Zip Code. If Consumers Energy has trimmed or removed trees in a private utility easement or in the public right-of-way adjacent to your home, please place it out in accordance with the city yard waste composting service and the Department of Public Works will pick it up on your service day. She put us on a different power grid and we didnt have but one outage a year after that and it wasnt for days only hours. Tulip-shaped flowers with greenish-yellow petals with a splash of orange at the base. Sign up to receive our free weekly newsletter. Our process for trimming trees is designed to foster communication and collaboration with customers every step of the way. 280 Lighthouse Circle Your access to this service has been limited. One neighbor in the Dye Krest Woods subdivision hired a crew to clean up what Consumers Energy's contracted tree service left behind when it cleared trees away from power lines. I told them please go out to the home see it is vacant no one is living there come to my home see I am not living there and they will not do anything but say you can do a payment arrangement right now I am paying the mortgage on 2 homes because my parents home on stair dr is not paid for I cannot handle 2 housheolds. Pleasant meth dealer, Friday forecast: Inch an hour of snow possible, Marijuana payments to be distributed to mid-Michigan municipalities and counties, Mt. Yields hard pea-sized to 1/" fruit that is brownish or russet colored which persists into the winter. Desired outcome: Canadian National ( CN ) Railway Companyis planning to repair a broken rail near the Green Road crossing in the northeast corner of Meridian Township .