We have the same story as you. Fortunately we only joined the club and NOT buy a timeshare. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. 1. www.sunsetscam.com. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. Sunset Groups ratings and reviews reflect all of these issues and complaints. We finally were contacted by a person named Rosalia Silva Campos. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. They tell you lies to make you buy their packages. For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. This scammers has to stop. That proved to me they were lying about the value of the "product". The tour was nice, then came the HIGH pressure sales pitch. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. They refused. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. They had already charged my credit card for the deposit. You can explore this all the more effectively by reading past timeshare exit reviews. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose 1. Not sure who to start legal proceedings through. It does not guarantee you any actual access to a room for any amount of time. That was enough though. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. Case #PSC 1701479 I am okay to take the 'hit' with collections, but did you make any more payments? Lie #3. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. You dont need to go through the process alone our company is here to help! Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. Our "VIP week" couldn't be booked at all. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. The first offer to purchase was around 68 thousand dollars. I insisted on reading a sample contract under the guise of, if I like it I'll sign. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. A scam is an unlawful plan intended to swindle you out of your cash. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. How To Cancel Royal Holiday Club Timeshare? As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. FRAUD (charge #1) - Pg. a complaint VS. Sunset . One common complaint against Sunset Group is that they make it very difficult to cancel your membership. We told them that we were there to relax and did not want any meeting. 9. Never begin working with a company without first having everything written down in a legally binding contract. All it says is "access to services". We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. They refused to show me these mysterious rules. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. Historical Court Records (more than 50 years old). If you regret purchasing your Sunset Group timeshare contract, youre not the only one. These cookies do not store any personal information. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. We will not pay anymore maintenance fees and will not return to any Sunset Property. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. Everything said was identical, currently arguing with them to cancel the contract. Janet in Vancouver. I asked for the details of multiple travel destinations package. Search Close. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. We are in the same boat and now they are threating us to ruin our credit. If there is somesort of class action please count me in. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. Go figure. Something is really off. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. But opting out of some of these cookies may have an effect on your browsing experience. I promised nothing. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. Has anyone asked for a review and gotten their contract cancelled? While assessing an agreement, watch out for any irregularities, as they might highlight a scam. You may also end up having to pay hundreds or even thousands of dollars in fees. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. These are more complaints about this resort: In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Eventually got the price down to something we thought we could actually afford. This person was useless and was very dishonest in her statements to us. 7. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Some people have been successful using this method. We should all boycott that country. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. Sunset Groups ratings and reviews reflect all of these issues and complaints. This may also include calls and text messages to my wireless telephone numbers. How to Get Out of a Palace Resorts Timeshare? The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. Absolutely outraged! Are you surprised, you shouldn't be. The combined costs was equal to or greater than what was being offer. 4. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. The Sunset Group is a scam with the lowest ethical standards. The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. We are Americas #1 Timeshare Exit Resource. There are no reviews yet. 2. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? We did not buy the all-inclusive. I would also be interested in any class action lawsuits or any way to getting our money back. We are tying to cancel our membership too but they said that it is not valid. How to get rid of a Mayan Palace Timeshare? Be sure to document everything and consult an attorney if you have any questions along the way. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . The lawyer says most of the time it just disappears after they ding your credit. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. I also almost got scam by Sunset World too . The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. They said that they needed some business write offs for their firm. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. Our experience was similar: when we went to the sellers office we were told they do not buy back units. It does not guarantee any level of quality of the room. I was scammed in May 2018. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. Hello I was scammed too. 3. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. please ask me how: maintenancefee@sunset.com.mx". Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. She added that the package is a great value, that it is transferable, and has no expiration date. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. This is another forum with more complaints about this company: This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. The first offer to purchase was around 68 thousand dollars. i wonder is there is a law firm willing to undertake one? UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding this is a site in teh USA who says they files a case. The Judge overseeing this case is EDWARD NICHOLAS. Please help! I hate those people with a passion. Our primary problems are: My wife and I had a bad experience with them also. Others have said that. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. The first was to continue with the upgrade - which we did not want. I bought their package and regret it very much. After coming home and investigating some more, I feel lucky to have gotten away from them alive. Share your photos and videos with others to prove the truth of your words. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. 15 Steps on How to Cancel a Timeshare Contract? Jan 06, 2019 4:36 pm EST. This is multiple scenarios with the same story. If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! but this timeshare by Royal Elite/Sandos. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. Kings Creek Plantation Timeshare Cancellation? Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. We finally caved in and agreed to meet the last day that we were there. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. How did it turn out for you guys? Of course they continue to respond with the "we are not interested at this time" for the past 2 years. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. Hi goaliemike, we are here in cancun, we were scammed. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. They got me too. We review timeshare exit companies so owners can make an informed decision. Can You Get Rid of an Escondido Towers Timeshare? I feel Sorry for those who have suffered from this kind of scam. If someone wants to make a discussion forum and share information, contact me Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . Something else to remember is that anything that sounds unrealistic most likely is. They said they cannot do business via phone, fax, or email. I bought their package and regret it very much. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. It was very overwhelming and confusing. Please contact me at zillayh@gmail.com. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. The Better Business Bureau is a great way to check if a company is reputable. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. This effectively nullifies the contract. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar.
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