TxTag has launched a new website to make it even easier for you to manage your account. } Zero stress. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. Get a free Virtual Credit Card to signup for Subscriptions. You can pay for a Toll Violation Invoice you received in the mail online. .script("/js/nouislider.min.js").wait() Some Toll Operators have billing delays. Chicago, Illinois. More Harris County Toll Road Authority FAQs. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. What If I have a violation or pay-by-mail notice in the mail? Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Place/answer phone calls to the customer answering EZ Tag questions. Experience in a law office, collections environment, or tax office preferred. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Get started today. Wasn't able to add my car due to an unspecified error. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. You may notice that you have taken trips that have not posted to your account yet. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. 281-875-3279. What happens if I fail to register my License Plate as required? Log in to manage your EZ TAG account. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . .hmg-jb-mobile-footer-nav>li>a { US. equipment. Customer service is terrible. .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { Verify to immediately update business information, respond to reviews, and more! If you need assistance, please contact Customer Service. Support Phone. ENGLISH. download the app and log into your account using the same username and password No endorsement has been given nor is implied. Ability to comply with office training requirements. Reveal contacts of top Harris County Toll Road Authority managers and employees. BLUERIDGE TRANSPORTATION GROUP, LLC Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Your real card info stays hidden. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. For example, if a User wants to reload $20, the User will be charged $22. Everyone is always so nice and helpful when dealing with the staff at Resource. Learn about doxo and how we protect users' payments. } Last Modified May 6, 2020. 2/14/2018. . HCTRA Harris County Toll Road Authority. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. color: #fff; Job Description & How to Apply Below. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Login to save this search and get notified of similar positions. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Ability to use calculator, having above-average mathematical skills. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. - Leading role in assigning and receiving I.T. RT @HCTRA: Today's the day! HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! HCTRA cares about your comments & concerns. } Dont have an EZ TAGaccount? Password reset instructions will be sent to your email address if it has an associated account. Harris County Toll Road Authority. Open an EZ Tagaccountonline today. Ability to problem solve, organize, and prioritize assignments to meet deadlines. You will be responsible for charges incurred up to the time that BancPass is notified. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. . color: #203f48; If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. padding: 0 20px 0 20px !important; E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . Customer Service Hours var jb_url = 'careers.resourcestaffing.com'; Notify BancPass immediately by texting the word STOLEN to 866-978-5061. .hmg-jb-bg-primary { Click the link in the email we sent to to verify your email address and activate your job alert. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. Listed below are our top recommendations on how to get in contact with EZ TAG. } preview. Your job seeking activity is only visible to you. 281-875-EASY (3279) You may visit their website or send an . How do I contact METRO about their HOT lanes? Last Modified May 6, 2020. Phone Number. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. Track correspondence sent, received, or requiring further action in case management system. Reported Issues: 4 Comments. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. } 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Were only here for another ten days. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Useful Information for HCTRA Customers . I ordered our transponders on July 3, 2020. San Antonio, TX. They are always available to assist and have a conversation. Payments are free with a linked bank account. Purchase your BancPass Toll Sticker online or at participating retailers. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. - Leading role in building up and improving . TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. var jb_url_lower = jb_url.toLowerCase(); If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. For roadside assistance, please . We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA .